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Digital Product Sales Policy

Effective Date: 6/22/2025

At WellMind Technology, we are proud to offer high-quality digital templates and resources designed to support mental health professionals in streamlining their practice, documentation, and client care. Please review the following policy before purchasing.



Product Format

All products are digital downloads and are delivered in formats such as PDF, Canva, Google Docs/Sheets, or Word documents. No physical items will be shipped.



Intended Use

These templates are intended for use by:

  • Licensed or certified mental health providers (therapists, coaches, counselors, NPs, etc.)
  • Clinic owners or healthcare business operators

They are not substitutes for clinical judgment or legal documentation and should be customized to your practice’s needs and compliance requirements.



License & Usage Rights

By purchasing, you are granted a single-user, non-transferable commercial license to use the template within your own practice or organization.

You may not:

  • Resell, redistribute, or sublicense the template
  • Share it in online forums, groups, or public spaces
  • Modify it and sell it as your own

If you are interested in multi-user or clinic licensing, please contact us at healthaihub@wellmind.tec.



Refund Policy

Due to the digital nature of our products, all sales are final. We do not offer refunds, exchanges, or cancellations once the file has been downloaded or accessed.

If you experience a technical issue or file access error, please contact us at [your email], and we’ll make it right.



Disclaimer

Our templates and resources are for educational and organizational support only. They are not intended to serve as legal, diagnostic, or therapeutic advice. It is the buyer’s responsibility to ensure compliance with all local, state, and federal regulations including HIPAA and applicable licensing boards.



Support & Questions

For help with your download, template customization, or usage questions, please email us at healthaihub@wellmind.tech or visit our Help & FAQ page